Job Title

Installation Engineer

Job Details

Contract Type: Full Time
Job Functions: Provide excellent, consistent and professional levels of service to our customers and all aspects of the business.
Reports to: Installations Team Leader
Location: Essendine, Rutland

About the Job

THE OPPORTUNITY:
RDP is the UK’s leading provider of specialist EPoS systems to the independent retail sector. Our dominant position in the industry is largely down to our best-in-class support, delivered by our passionate, talented team.

RDP have an exciting opportunity for an Installation Engineer to join our customer focused team. One of the most important elements of the role is that in many cases the installation engineer is the first person from RDP that the customer will meet. It is therefore very important that the engineer leaves an excellent first impression of the company.

WHAT YOU'LL BE DOING:

• Reporting in to the Installation Manager daily for schedule
• Driving to sites throughout UK to install Epos systems, which may entail overnight stays
• Become proficient in the ShopMate software in order to train the customers in its functionality
• Dealing with customers’ requests via the telephone
• Visiting sites for engineer engagements/breakdowns
• Willingness to provide demonstrations of the Epos system at occasional trade events

YOU SHOULD APPLY IF:

• You have previous experience of working as part of a team
• You are a confident and clear communicator
• You have strong time management skills
• You have basic DIY skills, drilling holes, using a jigsaw
• You have the ability to run network cables, often through suspended ceilings
• You have an excellent professional manner at all times

MINIMUM REQUIREMENTS:

• Clean Driving Licence
• Cable Management
• Basic Network Fault Finding

Why Us?

RDP is also an incredibly compassionate employer who believes that flexibility and understanding are fundamental to creating the kind of workplace that our teams want to be part of. Some examples of this are 25 days of holiday plus bank holidays (pro-rata for part-time employees), bonus schemes, an on-site recreational room and events organised by both RDP and the team.

Ask any member of the team and they’ll tell you how welcoming we are all, and we can’t wait to welcome you to the RDP family and help you grow both professionally and as an individual. We're an equal opportunity employer and deeply value diversity within our organisation.